Privacy Policy and Terms & Conditions for My Snow Mow Pro
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Privacy Policy
Effective Imiditaly
1. Introduction
My Snow Mow Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our app and services. By accessing or using My Snow Mow Pro, you agree to this Privacy Policy.
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2. Information We Collect
1. Personal Information:
Name, contact details, location, and payment information provided by users.
2. Usage Information:
Data on how you interact with the app (e.g., job postings, messages, and reviews).
3. Location Data:
Used for geolocation-based services such as job matching and weather alerts.
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3. How We Use Your Information
To connect customers with independent contractors.
To process payments securely.
To send notifications, updates, and weather alerts.
To improve app functionality and user experience.
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4. Sharing Information
We do not sell or share your personal information with third parties except:
To contractors to complete job postings.
To payment processors to facilitate transactions.
As required by law or legal obligations.
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5. Data Security
We use industry-standard encryption to protect your data. However, no system is 100% secure, and we cannot guarantee complete security of your information.
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Terms & Conditions
Effective Date: [Insert Date]
1. General Terms
By using My Snow Mow Pro, you agree to these Terms & Conditions. The app facilitates connections between customers ("Clients") and independent contractors ("Contractors"). My Snow Mow Pro does not employ Contractors; they are independent subcontractors responsible for their work.
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2. Contractor Responsibilities
1. Independent Status:
Contractors are not employees of My Snow Mow Pro. They are solely responsible for their own work, tools, and equipment.
2. Insurance Requirements:
Contractors must carry valid general liability insurance and WorkSafe insurance (or equivalent). Proof of insurance may be requested by clients or My Snow Mow Pro.
3. Work Quality:
Contractors agree to provide professional, high-quality service with strong work ethics.
If a Client is not completely satisfied, the Contractor must either re-do the job free of charge or provide a full refund.
4. Compliance with Laws:
Contractors are responsible for adhering to local laws and regulations, including safety standards.
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3. Client Responsibilities
1. Accurate Job Descriptions:
Clients must provide clear and accurate job descriptions and expectations.
2. Payment:
Payments must be processed through the My Snow Mow Pro platform.
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4. Dispute Resolution
If a Client is dissatisfied with a Contractor's work, they must report the issue within 72 hours of job completion through the app. My Snow Mow Pro may mediate disputes but does not guarantee resolution.
Refunds or re-dos are the sole responsibility of the Contractor.
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5. Liability
1. My Snow Mow Pro is Not Liable:
For damages, losses, or injuries caused during the performance of a Contractor's work.
For disputes arising between Clients and Contractors.
2. Insurance Responsibility:
Contractors are required to carry insurance to cover damages, injuries, or liabilities related to their services.
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6. Account Usage
1. Prohibited Activities:
Sharing contact information outside the app.
Misrepresentation of qualifications or work experience.
2. Suspension or Termination:
My Snow Mow Pro reserves the right to suspend or terminate accounts violating these terms.
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7. Payment Terms
Payments are held in escrow until job completion.
Contractors receive payment only after Client approval or dispute resolution.
8. Governing Law
These terms are governed by the laws of Alberta.
9. Changes to Terms
My Snow Mow Pro reserves the right to update these Terms & Conditions and Privacy Policy at any time. Changes will be communicated through the app.
Contact Us:
For questions or concerns about this Privacy Policy or Terms & Conditions, please contact us at legal@mysnowmow.ca
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